Shipping policy

Free Worldwide Shipping

We offer free international shipping on all orders.

All parcels are sent with tracking, and we aim to dispatch orders within 3–5 working days of purchase. During particularly busy periods, dispatch times may occasionally take slightly longer. Customers will receive a shipping confirmation email once their order has been dispatched.

Delivery Estimates

Estimated delivery times vary depending on the destination country:

United Kingdom
8–15 working days (approximately 12–21 calendar days)

Europe (Major Countries)
10–15 working days (approximately 14–21 calendar days)

United States & Canada
10–20 working days (approximately 14–28 calendar days)

Latin America, Middle East & Other International Destinations
10–20 working days (approximately 14–28 calendar days)

Please note that delivery times are estimates and are not guaranteed. While the vast majority of orders arrive within the stated timeframe, external factors such as customs inspections, carrier delays, severe weather, public holidays, and transportation disruptions may occasionally extend delivery times.

Important – Ordering for Events, Holidays & Special Occasions

If you are purchasing an item for a specific event, holiday, birthday, football match, tournament, gift, or other time-sensitive occasion, it is important that you take the above delivery estimates into account before placing your order.

Orders should be placed with sufficient time to accommodate the full estimated delivery window.

We are unable to offer refunds, cancellations, compensation, or chargeback acceptance where a customer has ordered for a specific date or event and the parcel remains within the published delivery timeframe at the time of the request.

EU Customs Information

Customers ordering within the European Union should be aware that customs inspections and import processing may occasionally cause delays beyond the estimated delivery times shown above.

As customs authorities continue to implement and adapt to changing import security and clearance procedures, parcels may remain in customs clearance for longer than usual before being released to local delivery partners.

Where applicable, customers within the EU should allow additional time beyond the standard delivery estimates.

Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.

If you used an express checkout method and did not provide an email address, you may not automatically receive shipping updates. If you require a member of our team to manually provide your tracking information, please contact us at Classic11kits@gmail.com.

Please note that some carriers only begin displaying tracking updates once the parcel reaches a major sorting facility or enters the destination country. It is therefore normal for tracking activity to appear limited during the early stages of transit.

Delayed Deliveries

If your order has exceeded the estimated delivery timeframe shown above, please contact our support team and we will investigate the shipment on your behalf.

Email: Classic11kits@gmail.com

Our team will be happy to assist and provide the latest available update on your order.